NOTE: UNPUBLISHED OPINION, SEE RCWA 2.06.040

 

 

 

 

 

Court of Appeals of Washington, Division 3.

Michelle WILSON, Appellant,

v.

SUNNYSIDE COMMUNITY HOSPITAL, a nonprofit Washington corporation, Respondent, Brim & Associates, Inc., a hospital management corporation, or other unknown business entity, Defendant.

 

No. 16648-1-III.

 

Aug. 11, 1998.

 

 

Appeal from Superior Court of Yakima County, Docket No: 96-2-00145-6, Judgment or order under review, Date filed: 04/18/97, Judge signing: Hon. Michael Leavitt.

Counsel for Appellant(s), David L. Trick, PO Box 425, Yakima, WA 98907.

 

Counsel for Respondent(s), Robert C. Tenney, Meyer Fluegge & Tenney, P.O. Box 22680, Yakima, WA 98907, Donald A. Treat, 4704 Cowden Pl, Yakima, WA 98908-3737.

 

 

 

UNPUBLISHED OPINION

 

 

KURTZ.

 

*1 Michelle Wilson sued Sunnyside Community Hospital for damages arising out of claims of sexual harassment. The hospital moved for summary judgment requesting dismissal of all her claims. In opposition to the motion, Ms. Wilson filed a declaration containing statements attributed to her co-workers and to her doctor. The superior court struck those portions of the declaration as hearsay and granted summary judgment dismissing the claims. We affirm the judgment of the trial court.

 

 

 

FACTS

 

Michelle Wilson was hired to work as a phlebotomist by Sunnyside Community Hospital in May 1995. Ms. Wilson claims that beginning in September 1995, Henry Igwe, a naturalized citizen from Nigeria, began to sexually harass her. Mr. Igwe was employed as a medical technologist, and it was his job to run lab tests and assist the phlebotomists. They worked the same shift approximately seven times per month.

 

 

In September, Mr. Igwe on occasion refused to assist Ms. Wilson, referring to her tasks as “woman's work.” He also began making “rude gestures, filthy comments,” and he stared at Ms. Wilson in a sexual manner. He told Ms. Wilson that for a white girl, she “had a nice butt” and he whistled at her. He told her in his culture, it was acceptable for married men to have sex with other women. When Ms. Wilson responded that her husband would never do that to her, he asked what she did in bed that was so spectacular to keep her husband satisfied. Mr. Igwe also told her he knew white women liked black men because they had bigger penises, and that he knew white women were well known for engaging in oral sex.

 

 

Ms. Wilson told her supervisor, Jim Grettner, that Mr. Igwe was refusing to assist her. According to Ms. Wilson, Mr. Grettner attributed this problem to Ms. Wilson's sex, stating that in Mr. Igwe's native culture, women were subordinate.

 

 

In late October 1995, Ms. Wilson reported Mr. Igwe's sexually related comments and behavior to Kelley Roberts, the Human Resource Director for the hospital. Ms. Wilson gave her a short written statement containing the allegations. Ms. Roberts assured Ms. Wilson the claim would be kept confidential.

 

 

After Ms. Wilson complained about Mr. Igwe, Mr. Grettner and Ms. Roberts separately met with Mr. Igwe. Mr. Grettner met with Mr. Igwe to discuss the allegations. Mr. Igwe then contacted Ms. Roberts. She informed Mr. Igwe about the nature of the allegations and advised him about the implications of harassing a co-worker. No disciplinary action was taken against Mr. Igwe. Mr. Grettner then increased his supervision of the area in which Ms. Wilson and Mr. Igwe worked.

 

 

After Ms. Wilson made her complaint to Ms. Roberts, Mr. Igwe stopped making sexual remarks. He did, however, continue to refuse to assist her. This conduct included refusing to answer her work-related questions and to relay phone messages to her. Ms. Wilson reported these problems to Ms. Roberts and Mr. Grettner, and told them she was frightened of Mr. Igwe. She asked to be assigned to a different work area or to have Mr. Igwe transferred. In response, Mr. Grettner told her if she could not work with Mr. Igwe, she should find another job.

 

 

*2 Ms. Wilson states she learned about other workers experiencing similar problems with Mr. Igwe. She identified a kitchen worker named Lucy who she believes was subjected to similar sexual comments by Mr. Igwe. She also alleges a co-worker in her lab knew others who had complained of incidents of sexual harassment by Mr. Igwe.

 

 

During this period, Ms. Wilson began having health problems. She was vomiting and had diarrhea immediately before and after work hours, and as a result she lost 20 pounds. Ms. Wilson's physician advised her the stress of work was the cause of her health problems and she should leave or face more problems.

 

 

In early December, Ms. Wilson began looking for other employment. She submitted a letter of resignation on December 11, 1995. A complaint was filed the following month, alleging the hospital violated RCW 49.60.180 and 49.60.210. The hospital moved for summary judgment requesting dismissal of all claims. In opposing the motion, Ms. Wilson filed a declaration. The hospital moved to strike portions of the declaration as hearsay. The trial court agreed, disregarded the statements and granted summary judgment dismissing the claims. Ms. Wilson appeals.

 

 

 

ANALYSIS

 

Did the court err by striking certain statements from Ms. Wilson's sworn declaration? The superior court excluded the statements attributed to Ms. Wilson's co-workers and her doctor because they were hearsay.

 

 

Specifically, the statements were excluded because they were introduced to show (1) Mr. Igwe had harassed others, and (2) Ms. Wilson had to quit under her doctor's orders. In order for the court to consider these statements, the court would have required Ms. Wilson to obtain sworn statements from the individuals who had personal knowledge. Ms. Wilson contends these statements were admissible because they were not being offered for the truth of the matter asserted, but rather they were offered to show her mental or emotional state.

 

 

Summary judgment affidavits must be made based on personal knowledge and must set forth facts admissible in evidence. CR 56(e). Ms. Wilson contends the court incorrectly characterized several statements as hearsay, and then erred by striking those portions of the declaration. The statements excluded by the court were attributed to co-workers and to Ms. Wilson's physician:

 

 

I had other employees, and in particular, Mrs. Reyes, tell me a kitchen worker had had the same kind of contact with Mr. Igwe. The kitchen worker's name was “Lucy” and I talked to Lucy and she had had similar experiences where he had patted her on the bottom and while her husband or boyfriend had come in, Henry commented to her that he could see Lucy liked them big and when she asked what he meant, he pointed to his penis and held his hands about a foot apart and said he and Lucy would get along real well. Lucy also told me there had been a prior sexual harassment complaint in February, 1995 involving someone in the business office.

 

 

*3 ... Chuck, a co-worker in the lab, told me I was being sexually harassed when I complained to him about Mr. Igwe's conduct. He told me I wasn't the first that Mr. Igwe harassed although he didn't give me any more detail than that.

 

 

....

 

 

... I had a series of tests in November that were all normal and my doctor advised me to quit for my health as there was no medical reason for my weight loss other than the stress I was under at work because of Mr. Igwe and the failure of the hospital to take any action regarding him.

 

 

Ms. Wilson alleges the hospital did nothing to investigate Mr. Igwe's harassment. She then relates stories she heard from other hospital employees regarding Mr. Igwe's harassing behavior. One of Ms. Wilson's claims rests on the theory of constructive discharge. Central to this claim is the allegation the hospital undertook no investigation of Mr. Igwe's behavior. Ms. Wilson's underlying premise is that had the hospital investigated, it would have discovered Mr. Igwe was behaving in a similar manner with other female employees.

 

 

The hospital's refusal to investigate Mr. Igwe and the information it should have uncovered in an investigation form the basis of Ms. Wilson's constructive discharge claim. As such, the affidavit statements attributed to co-workers regarding Mr. Igwe's conduct toward others constitutes hearsay. These statements do not reveal Ms. Wilson's perception of the hospital's failure to investigate, but rather reveal additional allegations against Mr. Igwe. These statements are offered for the truth of the matter, for if the statements were unfounded, the hospital's failure to investigate other incidents caused Ms. Wilson no harm. Because these statements were offered to prove the truth of the matter, they were properly excluded as hearsay.

 

 

The statements attributed to Ms. Wilson's physician were also properly excluded. Ms. Wilson again contends these statements were not introduced for the truth of the matter, but rather to offer evidence that a reasonable person in Ms. Wilson's position would have found her working situation intolerable. As with the previous statements, these statements are properly excluded as hearsay. Ms. Wilson is able to testify about her various symptoms and deteriorating health, but she may not offer her physician's opinion. The opinion that Ms. Wilson's symptoms resulted from her working conditions also forms a basis of the constructive discharge claim. As a result, her physician's opinion about the cause of her ailments was offered to prove the truth of the matter and was thus properly excluded as hearsay.

 

 

Did material issues of fact exist precluding summary judgment? Ms. Wilson contends summary judgment was improper because she established a prima facie case that her employer created a hostile work environment as a result of ongoing gender discrimination. She asserts gender discrimination is distinct from sex discrimination insofar as the former does not require a showing of sexual behavior but rather discrimination because of the plaintiff's gender. While the hospital recognized the sexual harassment Ms. Wilson suffered, she maintains it failed to address the gender discrimination by Mr. Igwe.

 

 

*4 If a defendant, as the party moving for summary judgment, meets the initial burden of showing the absence of a genuine issue of material fact, the nonmoving party must make a showing sufficient to establish all essential elements of her claim. Doe v. Department of Transp., 85 Wash.App. 143, 147, 931 P.2d 196, review denied, 132 Wash.2d 1012, 940 P.2d 653 (1997). If a plaintiff fails to raise a genuine issue of material fact on any single element of the claim, summary judgment dismissal is appropriate. See Payne v. Children's Home Soc'y, 77 Wash.App. 507, 516, 892 P.2d 1102, review denied, 127 Wn.2d 1012 (1995).

 

 

Sexual Harassment. To establish a hostile work environment in a sexual harassment case, an employee must prove: (1) the harassment was unwelcome; (2) the harassment was because of sex; (3) the harassment affected the terms or conditions of employment; and (4) the harassment is imputed to the employer. Glasgow v. Georgia-Pacific Corp., 103 Wash.2d 401, 406-07, 693 P.2d 708 (1985).

 

 

To hold an employer responsible for a discriminatory work environment created by a plaintiff's co-workers, the employee must show the employer (a) authorized, knew, or should have known of the harassment, and (b) failed to take reasonably prompt and adequate corrective action. Id. at 407. This may be shown in part by proving the employer's remedial action was not reasonably calculated to end the discrimination. Id.

 

 

Here, it is undisputed the employer, through Mr. Grettner and Ms. Roberts, spoke to Mr. Igwe about his inappropriate comments. Ms. Wilson herself admits that after these meetings, he stopped making sexual remarks. Thus, Sunnyside Hospital's remedial action was not only reasonably calculated to end the sexual harassment, it was effective in stopping it. Because Ms. Wilson cannot show the harassment is properly imputed to her employer, she fails to raise a material issue of fact on one of the elements required to prove sexual harassment. As such, the court properly dismissed Ms. Wilson's complaint for sexual harassment on summary judgment. Ms. Wilson also contends the court erred in dismissing her gender discrimination claim on summary judgment. She bases this claim on her conversation with Mr. Grettner in which he told her in Mr. Igwe's culture, women are subordinate to men. In that same conversation, Mr. Grettner told her he would speak to Mr. Igwe about his refusals to assist her. Mr. Igwe admitted Mr. Grettner told him he had to help Ms. Wilson with her timed or difficult draws. Mr. Grettner responded to Ms. Wilson's complaints about Mr. Igwe's refusals to help her.

 

 

Talking to Mr. Igwe was a step reasonably calculated to end his refusals to assist her. Ms. Wilson estimated that over the six-month period she worked with Mr. Igwe, he refused to help her 10 times. She admitted that he did not refuse to help her every time she asked. It is not clear how many of the refusals were after Mr. Grettner spoke to Mr. Igwe. The treatment cannot be imputed to the hospital, because it responded to Ms. Wilson's complaints and took action that was reasonably calculated to correct Mr. Igwe's behavior. These claims were properly dismissed on summary judgment.

 

 

*5 Constructive Discharge. Ms. Wilson contends she was constructively discharged because Sunnyside Hospital failed to alleviate the gender discrimination she was suffering. Constructive discharge occurs where an employer deliberately makes an employee's working conditions intolerable, thereby forcing the employee to resign. Sneed v. Barna, 80 Wash.App. 843, 849, 912 P.2d 1035, review denied, 129 Wash.2d 1023, 919 P.2d 600 (1996). The word “deliberately” requires a deliberate act of the employer creating the intolerable condition, without regard to the employer's mental state as to the resulting consequence. Bulaich v. AT & T Info. Sys., 113 Wash.2d 254, 261, 778 P.2d 1031 (1989). The inquiry is whether the working conditions were so difficult or unpleasant that a reasonable person in the employee's shoes would have felt compelled to resign. Stork v. International Bazaar, Inc., 54 Wash.App. 274, 287, 774 P.2d 22 (1989).

 

 

A resignation is presumed to be voluntary, and the claimant bears the burden of introducing evidence to rebut that presumption. Sneed, 80 Wash.App. at 849, 912 P.2d 1035; Micone v. Town of Steilacoom Civil Serv. Comm'n, 44 Wash.App. 636, 642, 722 P.2d 1369, review denied, 107 Wn.2d 1010 (1986); see Christie v. United States, 207 Ct.Cl. 333, 518 F.2d 584, 587 (Ct.Cl.1975).

 

 

Generally, whether working conditions have risen to an “intolerable” level is a factual question for the jury. Sneed, 80 Wash.App. at 849-50, 912 P.2d 1035; Sanchez v. City of Santa Ana, 915 F.2d 424, 431 (9th Cir.1990). Courts usually look for evidence of either “aggravating circumstances” or a “continuous pattern of discriminatory treatment” to support a constructive discharge claim. Sneed, 80 Wash.App. at 850, 912 P.2d 1035 (citing Wunderly v. S.C. Johnson & Son, Inc., 828 F.Supp. 801, 806 (D.Or.1993)).

 

 

Questions of fact, however, may be determined as a matter of law when there is only one conclusion that reasonable minds could reach. Michelsen v. Boeing Co., 63 Wash.App. 917, 920, 826 P.2d 214 (1991); see also Sneed, 80 Wash.App. at 850, 912 P.2d 1035 (affirming summary judgment for employer in employee's constructive discharge claim and holding, as a matter of law, that the employee's allegations did not support the claim). Here, the trial court held that the employer simply maintained the current shift assignments after being advised the harassment had stopped, and thus did not create the alleged intolerable working condition.

 

 

Ms. Wilson alleges the hospital created an intolerable working environment because (1) it failed to conduct an investigation into the allegations, (2) it breached the promise of confidentiality and told Mr. Igwe of the details reported by Ms. Wilson, and (3) denied her requests for a transfer to another position. However, these allegations do not arise to “aggravating circumstances” or a “continuous pattern of discriminatory treatment” necessary to support a constructive discharge claim. The trial court was correct in determining the hospital did not create the condition, and actually took steps reasonably calculated to address Ms. Wilson's complaints. Reasonable minds could reach but one conclusion:

 

 

*6 Ms. Wilson failed to meet her burden of proving her resignation was involuntary, and she was constructively discharged.

 

 

The judgment of the superior court is affirmed.

 

 

The majority of the panel has determined this opinion will not be printed in the Washington Appellate Reports, but it will be filed for public record pursuant to RCW 2.06.040.

 

 

 

SCHULTHEIS, C.J., and BROWN, J., concur.

 

 

Wash.App. Div. 3,1998.

Wilson v. Sunnyside Community Hosp.

Not Reported in P.2d, 91 Wash.App. 1074, 1998 WL 464943 (Wash.App. Div. 3)